Yes. During the Festival, the SBB adds capacity to the regularly scheduled trains and schedules extra trains each evening. Special bus lines also service the Montreux region and several nearby cities during the Festival.
Yes, there are free parking lots on the outskirts of Montreux with free shuttles to the Festival provided by the VMCV bus service.
When you arrive in Montreux, follow the special traffic signs and instructions from public-safety staff to find these parking lots.
Parking outside of official spots is prohibited. Even if you think you have found a spot that won’t bother anyone, you could well block access by emergency responders or technicians.
Train: Montreux is easily accessed by train. The SBB train station is a few minutes’ walk from the Festival.
Car: The Festival is near the main highway. Take exit 15 (“Montreux”) if you are coming from Lausanne, or exit 16 (“Villeneuve”) if you are coming from the Valais region. There are free parking lots all around Montreux with free shuttles to the Festival.
Bus: During the Festival, several special bus lines service the Montreux region and several nearby cities.
Plane: The Geneva International Airport is one hour away, either by direct train or by car.
Boat: Located on the shores of Lake Geneva, the Festival may also be accessed by boat from Geneva, Lausanne, and even Evian-les-Bains, France. Schedules: www.cgn.ch
Bike: There are several parking lots for bicycles near the Festival.
Yes. Optimal access to all our spaces for everyone is a priority goal for the Festival.
For people in wheelchairs, we offer a drop-off zone near the main entrance, accessible restrooms, an accessibility station, and dedicated wheelchair spaces in our paying venues. Some of the lakefront terraces are equipped with access ramps.
Yes! All tickets must be exchanged for a bracelet granting access to the concert halls. They are available as of 4 p.m. on different spots on the Festival site. The Festival organizer reserves the right to refuse any exchange or restitution of entrance bracelets in case they are damaged or has been lost.
For safety reasons, children younger than 6 are not permitted to enter the concert halls, nor to access the Montreux Jazz Boats or Montreux Jazz Trains. Teenagers younger than 16 must be accompanied by an adult to access the concert halls. You must be 18 or older to enter the Strobe Klub, Montreux Jazz Boats, El Mundo, Pool Parties and aftershows at the Montreux Jazz Club and Lisztomania. The organizers decline all liability for any injuries caused by failure to comply with this policy.
The following items are not allowed in the concert halls: glass bottles or glass objects, P.E.T. bottles, cans, thermos jugs, pyrotechnics, weapons of any kind, objects intended to be thrown, helmets, flagpoles, banners, signs, blades, tear gas/pepper spray, animals, cameras, audio recorders, luggage or bulky backpacks, umbrellas, seats, roller skates, skateboards, and any dangerous objects that could serve as projectiles. A compulsory security check will be carried out before entry to a concert hall. Free storage where forbidden objects can be deposited is available at the entrance of each concert hall. If the owner of an unauthorized and/or dangerous object refuses to part with it, access to the concert hall will be refused without refund of the ticket.
No. It is strictly forbidden to record sound and/or images in the Montreux Music and Convention Center (2m2c) building. This concerns live performances by artists/groups as well as broadcasts on the screens in the building. Failure to comply with this rule will result in penalties including seizure of the equipment used and immediate removal from the Festival grounds, with no compensation provided.
Yes. During the Festival, a ticket office is open each day from 4 p.m. to the end of the concerts. It is located in the main entry hall of the Montreux Music and Convention Center (2M2C), on level B4.
It is possible to purchase tickets for all of the Festival’s paying venues. For sold-out shows, a limited number of tickets will be offered for sale on the day of the concert. Each person may only purchase a single ticket, and the bracelet will be immediately placed on the purchaser’s wrist.
If your ticket is lost or damaged:
No. Print@Home tickets must be printed before you come to the Festival grounds. The organizers are unfortunately not able to provide printers for on-site ticket printing. If you forget or lose your Print@Home ticket, you will be refused entry to the concert due to not having a valid ticket.
Yes. The Montreux Jazz Festival offers an array of passes and packages.
For more information, select the “Tickets” tab on our website.
If an evening’s entire programming is definitively canceled, this information will be communicated on our website. An e-mail will also be sent to each ticketholder who provided their address with details and relevant instructions.
All scheduled artists have confirmed their participation in our Festival. Nonetheless, changes remain possible. Concert cancellations or changes in the line-up do not give the right to new tickets or a reimbursement.
For more information, contact the Montreux Jazz Festival Ticket Office: +41 21 966 45 50 or +41 21 966 45 51, email@example.com
For concerts at the venues below, purchase of a ticket is required. All other stages are accessible free of charge.
No. The confirmation email is not valid as a ticket. Only the bar-coded ticket grants access to the concert venues.
Tickets may not be returned, exchanged, or reimbursed.
All scheduled artists have confirmed their participation in our Festival. Nonetheless, changes remain possible and will be communicated at the evening cash desk and via our website and newsletter. Concert cancellations or changes in the line-up grant no right to exchange or reimbursement for a concert ticket, pass or package.
In the event that all concerts scheduled on a given evening are cancelled, the Festival reserves the right to decide whether or not to reimburse or exchange concert tickets or packages within a period of 30 days depending on the circumstances. If the concert is interrupted more than halfway through its duration, tickets or packages will not be refunded.
Yes. Providing optimal access for all to our spaces is one of our top priorities. Our guests with disabilities can obtain a free standing concert ticket for a companion, and have reduced ticket prices and access to specially equipped areas.
Important: You must order your concert tickets for persons with disabilities prior to the Festival. We unfortunately cannot take reservations on the day of a concert due to limited availability.
For all questions, please contact: firstname.lastname@example.org or call +41 21 966 45 51
On the Festival website, select the “Program” tab.
Call Center (Ticketcorner)
Points of sale
We also have points of sale in France, Austria, Belgium, and Germany.
Evening cash desk
During the Festival, a ticket office is open each day from 4 p.m. to the end of the concerts. It is located in the main entry hall of the Montreux Music and Convention Center (2M2C), on level B4.
Passes and Packages
Please select the corresponding tab and fill out the online form.
Groups and “Persons with disabilities” offer
Please refer to the information on the “General Information” page.
Public events always generate a certain amount of waste. The mission of the Montreux Jazz Festival is to limit the amount produced and to ensure the most possible sorting and recycling. We therefore prioritize the reduction of waste volume and improvement in sorting or recyclables. An awareness campaign, “Help us reach 100% sorting of recyclables”, draws the attention of our festival-goers to the impact they can have.
The Montreux Jazz Festival has developed a general strategy for sustainable development, and is constantly improving the measures that have been in place for the past several years. In 2014 we created an environmental commission to ensure better coordination of the various ongoing efforts and future projects. The priority for 2014 was to replace our waste management system and the objective of attaining 100% sorting.
Yes! There is even a space just for them: Montreux Jazz Young Planet. This project pairs kids and teens with outreach teams from the Montreux municipality who encourage them have “alternative” fun, without drinking or smoking. Located at the Place de l’Eurovision (the pier), this free space offers fun, creative activities day and night, for example dancing, music, karaoke, theatre, and workshops). It’s cool to be young!
This space features a constant staff presence. There is no age limit for participating, but we strongly encourage children under 8 to be accompanied by an adult.
Yes! The lakefront promenades, the busy lawn of Music in the Park, and other specific structures are in place even for the tiniest of our guests. Some of the terraces have ramps to make it easier to get there with a stroller.
The Festival is committed to complying with all applicable regulations on hearing protection. However, you should be aware that volume could reach 100 decibels in some zones. We encourage you to protect your child’s ears, and provide earplugs at no charge on site.
For safety reasons, children under 6 are not allowed in the paying concert halls, the Montreux Jazz Boats, and the Montreux Jazz Trains.
For safety reasons, children under 6 are not permitted in concert halls and on the Montreux Jazz Boats and Montreux Jazz Trains. All ticketholders under 16 must be accompanied by an adult. The following are only accessible to those 18 and older: Montreux Jazz Boats and aftershows at the Montreux Jazz Club.
Yes, a free child care center is located adjacent to the Festival in the "Moussaillons", opposite Park Vernex (Avenue Claude Nobs 14, 1820 Montreux. Childcare professionals welcome your kids aged 3-10 in a sheltered oasis.
Yes. We offer a diversity of quality dining options. Among the wide variety of food stands, you will find several serving up vegetarian and organic offerings.
Each year, the Montreux Jazz Festival is pleased to welcome you on the lakefront promenades starting at noon. These ‘quays’ are the Festival’s arteries, an American-style strip lit by colorful neon lamps which evoke the musical styles that are the roots of the Festival. People enjoy the summer heat, swarming the lakefront promenades daily.
The great variety of food stands offers a huge choice of dishes and snacks, and plenty of drinks to quench your thirst!
A CHF 2.- deposit per cup will be required for each drink ordered at a bar within the Montreux Jazz Festival site. When returning the cup to any of the Montreux Jazz Festival's bars, you will be given back your deposit. Be aware that your deposit will not be returned for a cup that is damaged, melted, or cracked.
The ‘Jazz’ token payment system is no longer in use, and Jazz tokens haven’t been distributed since 2006. However, you can still use these tokens at the Festival site through the end of the 2016 edition of the Festival. Please note that Jazz tokens will no longer be valid starting in 2017.
A team of doctors and nurses is available to tend to the health needs of both visitors and staff. Situated on the same level as the Montreux Jazz Club, the infirmary deals with both mild concerns and any emergencies, transferring patients to regional hospitals when necessary. There is an ambulance permanently on call on the Festival site.
Despite a strict policy put in place to respect all sound laws, it is possible that prolonged exposure in certain areas can cause disruption to the eardrum. In order to prevent potential damage, earplugs are available free of charge at the entrance to the venues, at the bars, at the information stand and at the Prev' Spot. Auditory recuperation zones also exist in each concert area.
Throughout the Festival, there is a Lost and Found desk at the stand on Rue Emery. Hours:
High-value objects are entrusted to the Police Riviera the day after they are found. You may want to check the Lost and Found website, which is updated daily.
After the end of the Festival, contact our office for instructions regarding how to reclaim your belongings: +41 21 966 44 44 / email@example.com
3 free cloakrooms are available in the main building, at the entrances to the principle concert venues.
UBS ATMs are available on the lakefront promenade and inside the building. In addition, a foreign exchange desk is located at the main entrance to the building. Euros are not accepted as a form of payment.
Yes, a dedicated accessibility station is located at the end of rue Emery near the main Festival entrance. Please do not hesitate to visit this station for all manner of practical Festival information.
No. However, there are several campgrounds nearby. A complete list of these campgrounds may be found here: montreuxriviera.com/accommodation/Camping
Access to the Festival is also quick and easy from campgrounds near the city of Lausanne, about 30 minutes away.
Our Call Center is at your disposal for any questions. Call us at +41 21 966 44 44 or email firstname.lastname@example.org.
On the Festival grounds, there are numerous information booths (marked with the letter “i”) at the Festival entrances and in the main building. Feel free to pop in—our Staff members will be delighted to help you out!
The bars and food stands on the lakeside promenades do not accept payments by credit card.
The ticket office, the Shop, and all the other food and beverage providers, including the terraces, accept payments by credit card.
Please note that a currency-exchange office and ATMs are available on site.
You simply fill out a form by clicking on this link: http://staff.montreux-jazz.ch. Once the form is completely filled out, print it, sign it, and mail it along with a copy of your official ID to the following address:
Fondation du Festival de Jazz de Montreux
Bureau du Staff
Avenue Claude Nobs 5
CH – 1820 Montreux